Shipping policy
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer the following shipping options:
- Standard Shipping (5–7 business days): Free on orders over $50; $5.99 on orders under $50
- Expedited Shipping (2–3 business days): $14.99
- Overnight Shipping (1 business day): $29.99
International Shipping We currently ship to select international destinations. International orders typically arrive within 10–21 business days depending on the destination and customs processing. The customer is responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status at any time.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with the carrier to resolve the issue promptly.
Address Accuracy Please ensure your shipping address is correct at checkout. Juston's Exotic Electronics is not responsible for orders delivered to an incorrect address provided by the customer.
Questions? Contact us at [your contact email] or visit our Contact Us page.