FAQ

Frequently Asked Questions

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, and Shop Pay for a fast and secure checkout experience.

Can I modify or cancel my order after placing it?
Please contact us as soon as possible if you need to make changes. Once an order has been fulfilled, we may not be able to modify it.

Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options may be available at checkout.

Do you ship internationally?
Currently we ship within the United States. International shipping options may be added in the future.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery. Items must be in original, unused condition with all packaging intact. Please visit our Refund Policy page for full details.

How do I start a return?
Contact us through our Contact Us page and our team will guide you through the process.

Products

Are your products brand new?
Yes, all products sold at Juston's Exotic Electronics are brand new and sourced from authorized suppliers.

Do your products come with a warranty?
Yes, all products carry the manufacturer's warranty. Please refer to the product listing for specific warranty details.